Titanic Pigeon Forge Employment

NOW HIRING - Admissions Crew Member

Hire Date 03.2010

A cheerful smile...a welcoming heart...first class guest service is our standard as we create memories with every ticket purchased. Crew members greet, sell tickets & follow cash handling procedures.

Job Description:
Admissions Crew Member

Direct, Identify And Associate

Greet and direct passengers, coaches, tours and buses
Identify voucher companies, travel agents and reciprocal parties
Associate media pricing, multiple specials and price points
Conduct ticket sales transactions
Perform opening and closing duties

Guest Transactions

Utilize computer program to input into Point of Sale system (POS)
Balance register draw at the end of each shift

Knowledge and Qualifications

Aptitude to quickly familiarize yourself with Titanic’s history, her passengers and our museum
Must have an outgoing, cheerful and extroverted personality
Provide passengers with first class guest service
Understanding of Point of Sale systems
Handle cash with a high degree of accuracy
Professional verbal communication skills
Ability to multi-task
Physical endurance to stand at least eight (8) hours daily
Willingness to adapt to an ever-changing environment
Availability to work varied shifts including evenings, weekends and holidays

NOW HIRING - Cast Crew Member

Hire Date 03.2010

Engage and assist guests as they explore our museum and its amazing collection of artifacts. Desire to exceed guest service expectations and knowledge of Titanic’s boarding passes and artifacts is vital.

Job Description:
Cast Crew Member

Engage And Assist

Greet and direct passengers, coaches, tours and buses
Enhance guest experience by forming a connection with guest boarding passes and its history of an actual Titanic passenger or crew
Provide guest assistance throughout museum tour by answering questions regarding our artifacts and introducing Titanic trivia unheard of by the general public
Assist with special events held at Titanic Pigeon Forge and other locations as deemed by management
Perform opening and closing duties

Knowledge And Qualifications

Aptitude to quickly familiarize yourself with Titanic’s history, her passengers and our museum
Must have an outgoing, cheerful and extroverted personality
Provide passengers with first class guest service
Create a happy, respectful and courteous environment
Ability to communicate well, interact and enjoy children
Assist with maintaining your designated area
Willingness to adapt to an ever-changing environment
Physical endurance to stand at least eight (8) hours daily
Availability to work varied shifts including evenings, weekends and holidays

NOW HIRING - Custodial Crew Member

Hire Date 03.2010

Ensure Titanic Pigeon Forge is the cleanest property in the area by ensuring it appears as well as it did on opening day. Create guidelines for health and safety.

Job Description:
Custodial Crew Member

Health And Safety

Identify and react to areas both behind the scenes and within guest view in order to ensure a safe and sanitary environment
Maintain Materials Safety Data Sheets according to Occupational Safety and Health Administration (OSHA) standards
Clean grounds and buildings before and after our passengers arrive
Prepare restrooms for daily ship operation
Clean break room and behind the scene areas
Order, upkeep and track inventory of housekeeping supplies
Preparation, setup and cleaning for all Titanic Pigeon Forge events

Knowledge And Qualifications

Aptitude to quickly familiarize yourself with Titanic’s history, her passengers and our museum
Provide passengers with first class guest service
Knowledge of custodial products and MSDS requirements
Initiative to identify areas which may need attention
Willingness to adapt to an ever-changing environment
Physical endurance to stand at least eight (8) hours daily
Availability to work varied shifts including evenings, weekends and holidays

NOW HIRING - Merchandise Crew Member

Hire Date 03.2010

Aid passengers with your knowledge of Titanic themed merchandise and its connection with our museum, as well as manage cash, stock merchandise and clean.

Job Description:
Merchandise Crew Member

Promotion And Sales

Promote sales of Titanic themed merchandise
Conduct merchandise sales transactions

Presentation

Monitor merchandise supplies and stock
Assure sales floor appearance is continually re-stocked and running smoothly according to company standards of excellence
Ensure merchandise area is organized and clean
Perform opening and closing duties

Guest Transactions And Inventory

Utilize computer program to input into Point of Sale system (POS)
Balance register draw at the end of each shift
Assist with inventory and spot counts

Knowledge And Qualifications

Aptitude to quickly familiarize yourself with Titanic’s history, her passengers and our museum
Must have an outgoing, cheerful and extroverted personality
Provide passengers with first class guest service
One (1) year prior sales experience
Understanding of Point of Sale systems
Willingness to adapt to an ever-changing environment
Handle cash with a high degree of accuracy
Professional verbal communication skills
Ability to multi-task
Computer literate with ability to learn new software applications
Physical endurance to stand at least eight (8) hours daily
Availability to work varied shifts including evenings, weekends and holidays